Privacy policy

Privacy Policy and Privacy

Freezedry OÜ is committed to protecting the privacy of customers and users. Accordingly, we have established this Privacy Policy for the Collection, Use, Disclosure, Transmission and Storage of Customer Data.Our activities on the Internet are in accordance with all relevant activities and the relevant legislation of the European Union and the laws of the Republic of Estonia. Please take a moment to review our privacy policy. These Privacy Terms apply if you use the website Your use of the Online Environment constitutes your acceptance of these Privacy Terms. 

Collection and Use of Personal Information Personal data is data that Freezedry OÜ collects during the performance of a contract concluded with an individual or for contacting him or her. Loyal customer personal information may be collected in the following ways: When submitting contact information (including your name, social security number, postal address, telephone number, email address, preferred method of contact) on our website or elsewhere (e.g., stores) When using the Website from a customer’s account information or through cookies When making a purchase or ordering in our store or e-store, storing personal contact information or information about purchasing preferences (Freezedry OÜ may ask you to voluntarily provide personal data and personal information in certain areas of the website. Required personal information may include name, address, postcode, e-mail address, phone number and other information) We may also collect information about generalized customer activity in our stores and on our website. This information is collected and used to provide customers with more useful information and to know which parts of the website, products and services are of most interest. Aggregate data is treated as non-personal data in this Privacy Policy.  

Use of Personal Information Collected  With the help of the collected personal data, we can inform customers about Freezedry OÜ product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list or receive notifications about products that may be of interest to them can remove themselves from the target audience at any time. The customer can cancel the offers and newsletters sent to the e-mail by notifying us by e-mail or by following the instructions in the e-mail containing the offers, which are located in the footer of the letter. We also use the collected personal data to deliver the goods and fulfill our obligations to the customer. In order to better serve the customer, Freezedry OÜ may disclose information about individual users to a third party who provides Freezedry OÜ services and is contractually obliged to keep the shared information confidential. A third party is, for example, our partner, who is responsible for transporting the goods sold in the e-shop.  

Your rights regarding the processing of personal data  You have the right to receive information about the processing of your personal data to the extent provided for in the Personal Data Protection Act and other laws. You have the right to request the termination of the processing of personal data and the correction, closure, deletion and transfer of personal data. If you find that the processing of personal data violates your rights, you have the right to apply to the Data Protection Inspectorate or a court, unless otherwise provided by law. You may also have the right to claim damages on the bases and pursuant to the procedure provided by the Law of Obligations Act.  

Privacy Policy  Freezedry OÜ takes all precautionary measures (incl. administrative, technical and physical measures) to protect the customer’s personal data. Only authorized persons have access to modify and process the data. 

Security All personal data of the customer that has become known during the visit to the Meki e-store and the performance of purchases will be treated as confidential information. An encrypted data channel with banks ensures the security of the purchaser’s personal data and bank details. 

Privacy Policy Terms and Changes  By using the freezedry OÜ website or filling in the application of a regular customer, you have read and agreed to these principles and conditions. We reserve the right to change the general terms and conditions of the privacy policy, if necessary, by informing all regular customers. If you have any questions or concerns about this Privacy Policy or data processing, please contact us at